Privacy Policy

1. Introduction

Welcome to Pragnya EdenVerse ("Company", "we", "our", "us"), a project of Pragnya South City Projects Private Limited. We respect your privacy and are committed to protecting the personal information that you share with us through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our sales and customer support representatives.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out enquiry forms, request a call back, schedule a site visit, or communicate with us. This information may include:

• Identity Data: Full name, title, and preferred contact mode.
• Contact Data: Email address, phone/mobile number, and mailing address.
• Preference Data: Property interests (e.g. 2 BHK / 3 BHK), budget range, and project requirements.
• Technical & Usage Data: IP address, browser type, device information, and browsing behaviour on our website.

3. How We Use Your Information

The information collected is used for lawful business purposes, including:

• Responding to inquiries, brochures requests, and site visit bookings.
• Providing updates regarding ongoing and upcoming residential projects.
• Improving website functionality, customer experience, and marketing communications.
• Complying with regulatory obligations and legal requirements.

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share information with trusted third-party partners (such as CRM providers, customer support service providers, and authorized channel partners) solely for facilitating requested services and communications, under contractual confidentiality obligations.

5. Data Retention

We implement appropriate organizational and technical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission or electronic storage method is 100% secure.We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including responding to your enquiry, completing a transaction, or complying with legal, accounting, or regulatory requirements.

6. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion or erasure of your data, subject to legal retention requirements.
• Withdraw consent to processing at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Opt out of marketing communications (see Section 9 below).

To exercise these rights, please contact us using the details in Section 12.

7. Data Security

We implement appropriate organizational and technical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission or electronic storage method is 100% secure.

8. Cookies & Tracking Technologies

Our website may use cookies, pixels, and analytics tools (such as Google Analytics) to improve performance, analyze site traffic, and optimize user experience. You can adjust your browser settings to decline cookies if you prefer.

9. Marketing Communications & Opt-Out

If you no longer wish to receive promotional calls, SMS, or emails from us, you may opt out at any time by:

• Clicking the unsubscribe link in our marketing emails, or
• Contacting us directly at the details in Section 12, or
• Registering your number under the National Customer Preference Register (NCPR)/DND service.

Please note that you may continue to receive transactional or service-related communications even after opting out of marketing communications.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.

11. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu.

12. Contact Us

For any other questions, concerns, or requests regarding this Privacy Policy, please contact us: